1. Refund Eligibility
Refunds are considered only for services or programs where a refund policy has been explicitly shared at the time of enrollment, payment, or service confirmation.
- Refund eligibility depends on the specific service agreement or payment terms provided to you.
- Some services, including completed consultations, already delivered training, or non-refundable processing charges, may not be eligible for a refund.
2. Request Window
If a service is eligible for refund, you must submit the request within the applicable time window mentioned in your service terms or invoice.
- Late refund requests may be declined even if the service would otherwise qualify.
- We may ask for supporting details to verify the payment and the reason for the request.
3. Non-Refundable Items
Certain charges are generally not refundable unless the written service agreement says otherwise.
- Registration fees, payment gateway charges, administrative fees, and already delivered services may be non-refundable.
- Refunds are not issued for change of mind after access has been granted to digital content, training materials, or completed support sessions.
4. Processing of Approved Refunds
When a refund is approved, we will process it using the original payment method whenever possible.
- Refund timelines may vary based on your bank, card issuer, or payment provider.
- It may take several business days for the refund to appear in your account after processing.
5. Service Cancellations
If a class, consultation, or engagement is cancelled by Job Way Tech Consultancy, we may offer a refund, rescheduling, or credit depending on the circumstances.
- If we cannot provide the service as agreed, we will communicate the available resolution options.
- Where a replacement service is offered and accepted, a separate refund may not apply.
6. Disputed or Incorrect Payments
If you believe you were charged in error, contact us promptly with payment details so we can review the transaction.
- Duplicate, accidental, or unauthorized charges will be investigated before any decision is made.
- Do not reverse or dispute a payment with your bank before contacting us, unless you need to protect your account from fraud.
7. How to Request a Refund
To request a refund, contact our support team with your name, contact number, payment reference, and reason for the request.
- Email: info@jobwaytech.com
- Phone: +91 99861 94191
- Include any invoice, receipt, or enrollment details that help us verify the request.
8. Policy Updates
We may update this Refund Policy from time to time to reflect changes in our services, payment process, or legal requirements.
- The version posted on this page is the current policy unless a separate written agreement says otherwise.
Need Help With a Refund?
Please send your refund request to info@jobwaytech.com or call +91 99861 94191 with your payment reference, service details, and reason for the request. We will review the matter against the applicable service terms.
Refund decisions are based on the policy disclosed at purchase and any written agreement tied to the service.